Rob Goncalves

Background

About Rob Goncalves

I have had an opportunity to gain experience in various roles; Sales, Customer Service, Office Administration, IT, and Project Management are just some of the Professional Experiences I have acquired through out my career •Exceptional Business Analysis Skills with an ability to transform the needs of business users into functional/technical requirements. •Skilled at analyzing, designing, and reengineering applications and business processes. •Experience in performing various types of analysis including: Risk, Gap, Cost/Benefit, etc. •Knowledge of process workflow tools and techniques. •Experience in conducting/facilitating requirement gathering and other workshops/training sessions including creating test scripts and conducting user acceptance testing. •Broad knowledge of various software and good at quickly learning technologies and systems that are organization/project specific. •Adept at preparing business requirements documents, defining project plans, writing system requirements, and delivering project/status reports. •Capable of driving meaningful change through new process and software implementation. •Possess understanding of the different types of relational databases, writing simple queries, creating tables, and generating reports.