Rob Marner
Director, Customer Experience at Kia Canada
Based in Mississauga, Canada
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Seniority
Director
Department
Customer/Client Service
Location
Mississauga
Industry
Motor Vehicle Manufacturing
Company size
552
Contact information
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r•••••••@kia.ca
Phone
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Background
About Rob Marner
Responsible for Kia Canada: Dealer Development National Training & Customer Experience Making it easier for customers to do business through continuous improvement and legendary customer service. SKILLS & ATTRIBUTES: Dealer ownership structure, Profitability Best Practices, Distance Learning, Customer Centric Processes Lean Six Sigma Process Improvement, Digital CRM, Online Advertising, Social marketing Consultative selling. Negotiation. SPECIALTIES: Strategic Plans | Ownership Lifecycle | Customer Centric Process Improvement | P&L management
Decision-makers
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