Rob Peacock
Sr Dir - Technology Services at Charter Communications
Based in Littleton, United States
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Seniority
Director
Department
Other
Location
Littleton
Industry
Telecommunications
Company size
34K
Contact information
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r•••••••@spectrum.com
Phone
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Background
About Rob Peacock
Senior executive with experience in business operations, management consulting, customer care, and B2B sales and support. Proven track record of success driving team performance to meet company objectives, reduce costs, and increase revenue. Key member of leadership team that produced and delivered an award winning customer experience - 21 JD Power and Associate Awards, PC Mag – “Best of” awards, Consumer Reports - Top Rated, Cable Operator of the Year and Cable Customer Service Provider of the Year awards. Key areas of experience: Strategic Business Planning • Budget Planning and Forecasting • Team Building and Leadership • Public Speaking and Presentation • Financial Analysis • Operational Effectiveness • Business Process Improvement • Information Technology • KPI and Key Metrics Management • Employee Performance Management • Client Management • Facilities Management • Strategic Partner Alliance and Management
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