Rob W.

Background

About Rob W.

With over 20 years of experience in the IT/Telecom industry, I am a Field Support Sr. Advisor at Elevance Health, a leading healthcare company that provides innovative solutions for patients and providers. I specialize in providing VIP technical support and consulting for senior management and executive level users, both on-site and remotely, ensuring their technology needs are met and exceeded. My core competencies include recommending and deploying hardware and software solutions that align with the company's strategic goals, working with the software bundling and deployment teams to define and troubleshoot technical requirements for new applications, and assisting other technicians with complex installations and assessments. I am passionate about identifying new technologies, strategic planning, disaster recovery, and asset management, and I have received the ETO Edge Award for exhibiting exemplary behavior and results that align with the company's core values and objectives. My mission is to maximize technology performance and service excellence for executives and enable world-class productivity and collaboration for the organization.