Rob White
IT Technician at Five Nines
Based in Lincoln, United States
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Seniority
Staff
Department
Information Technology
Location
Lincoln
Industry
IT Services and IT Consulting
Company size
168
Contact information
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r•••••••@fivenines.com
Phone
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Background
About Rob White
Over 20 years of experience as an IT Professional • Multiple years’ experience working in a Helpdesk Environment • Highly experienced in troubleshooting Windows Operating Systems • Very experienced working with Citrix in a remote environment • Knowledge of Active Directory (add/delete users, resetting PW, permissions, etc.) • Confident in making difficult decisions in stressful situations • Excellent team-player and self-supervised performer • Interacts with administrators, managers, coworkers and clientele in a pleasant and effective manner • Outstanding customer service skills • Diverse background in technology • Outstanding computer hardware and network troubleshooting abilities • Proficient in Windows and Mac operating systems, including office applications • Proficient oral and written communications skills • Able to multitask in a high-volume, fast paced environment • Good analytical skills used for problem solving • Practical management and organizational skills • Licensed as a Ham Radio Technician
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