Robbie Buchanan

Background

About Robbie Buchanan

Strive not to be a success, but rather to be of value." — Albert EinsteinEquipped with 11+ years of professional experience in inventory management, technical support, and customer service, and recently having earned my Bachelor's Degree in Computer Information Technology.I have devoted most of my time living a life of immense value. I believe that success is a natural byproduct of generating value for others. That is why it has always been my personal goal in delivering an optimal level of service, whether I am working in a stockroom, managing inventory, or providing technical support. I take great pride in accomplishing the following for my clients and organizations:• Guaranteeing customer satisfaction by reliably troubleshooting simple to highly-complex issues.• Exhibiting an infallible dedication to accuracy and meeting deadlines, which earned me several performance awards.• Inspiring and energizing teammates to complete tasks while adhering to safety procedures in moving inventory.Expertise: Customer Service and Customer Satisfaction, Technical Support and Information Systems, IT Management and Installation, Deployment & Troubleshooting, IT Hardware Support and Computer Maintenance & Repair, Information Analysis and Documentation & Reporting, Process Improvement and Incident Management, Enterprise Infrastructure and Telecommunications Hardware and Software, Project Management and Database Management, Webinar Production and Scheduling & Organization, Complex Issue Management and Timely Resolution, High-Quality Service Delivery and Consulting & Client Services, Inventory Control and Safety Regulations Compliance