Robert A. Gross

Background

About Robert A. Gross

Providing part-time financial guidance and strategies to families and to community and religious groups. Sales and management professional with 15-plus years of experience in telecom, energy, higher education recruiting and retail automobile consumer sales who is a focused, creative sales and revenue generator in business-to-business sales, account management, admissions recruitment, marketing research and marketing communications. Client demographics include Fortune 100 companies, state governments, home-builders, home-owners, college recruits and retail automobile customers. Additional 10-plus years technical experience in telecom network industry as a project manager, technical consultant, trainer, supervisory manager and quality process improvement manager. ACCOMPLISHMENTS * Received AT & T President’s Circle of Champions Annual Sales Award 3-x's for surpassing account sales quotas by 10%* Sold approximately 1400 new and used automobiles over nine years * Earned the 2012 Chicago Auto Show CATA Secret Shopper Award for customer service and product knowledge * Awarded Caribbean Cruise at Honda dealer for annual unit sales contest * Achieved Saturn’s 100% Total Customer Satisfaction Award for Customer Service * Increased annual product revenue 25% selling green energy-saving solutions by expanding markets to include single-family home builders * Recognized at annual meeting of Admissions Department of Colorado Technical University for helping students overcome enrollment obstacles while surpassing enrollment goals by over 15%* Delivered telecom systems training and resources to work groups of up to 50 associates * Analyzed and designed telecom networks for Fortune 100 companies and state governments * Increased productivity 45% while supervising groups of 12-15 employees * Reduced cycle times from 30-60 days down to 48 hours for sales implementations and billing collection times in half as an AT & T Quality Process Improvement Manager