Robert Andrade

Background

About Robert Andrade

Tenacious Project Leader with a strong emphasis on associate recognition and development. Direct managerial experience in retail, call center and back office environments. Extensive operations background which includes: complex problem solving,data maintenance, employee engagement, client servicing, quality monitoring, fraud prevention and risk management. Skilled in the administering, enhancement, and implementation of processes and procedures. Provides sound advice to all branches and departments regarding all Legal Process inquiries. Manages and reduces fraud losses through proper use of resources including investigative skills and technology. Committed to staying up to date on all operations areas within the bank to ensure that all departments comply with policies, procedures, and Federal and State Regulations.