Robert Antoniu
Support Escalation Engineer at Microsoft
Based in Bucharest, Romania
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Seniority
Staff
Department
Information Technology
Location
Bucharest
Industry
Software Development
Company size
227K
Contact information
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r•••••••@microsoft.com
Phone
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Background
About Robert Antoniu
Communication skills • good communication skills gained through my experience of purchasing and keeping the relations with the hardware providers through the years. Job-related skills • Desktop support for Windows Computers • Acquire and configure desktop machines and infrastructure equipment. • Setup and maintain remote office infrastructures including network and phone systems • Excellent problem solving skills; able to effectively troubleshoot issues remotely • Knowledge of networking technologies (LAN, WAN, TCP, IPv4, IPv6) • Familiarity with backup, archival and restore technologies. • Knowledge of Microsoft Windows with respect to system/servers design. Management, configuration and performance, including familiarity of server security. • Provided system administration support for Windows OS, upgrades, backup and disaster recovery monitoring, user account setup and security administration. • Commended for technical, analytical and problem-solving skills; effective task prioritization and customer service orientation
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