Robert Brazeau

Background

About Robert Brazeau

WHY DO OPERATIONS, CONTRACT MANAGEMENT, AND NEGOTIATIONS APPEAL TO ME? 1 - I view Operations primarily as the engine that unites HR with Finance, Sales, Business Development, and other departments and divisions to: deliver top-quality products and services to our customers, and keep them engaged in order to invite repeat and referral business. 2 - I relish the challenge of negotiating win/win outcomes involving all parties - initiatives that allow me to grow our customer base and pounce on business-building opportunities. KEY TO MY SUCCESS REGARDING THE ABOVE: I take the time to structure the processes - from beginning to end in order to map out viable action plans. With careful focus devoted towards streamlining existing operations I can continue to boost productivity and performance levels. HOW MY EARLIER SALES EXPERIENCE CONTRIBUTED TO MY SUCCESS IN CONTRACT MANAGEMENT AND NEGOTIATIONS: I discovered that authoring well-thought-out, concise, meaningful, and practical contracts is virtually guaranteed to instill a heightened sense of confidence and trust in customers so they will WANT to transact business with me. MY PHILOSOPHY ON HOW I SUCCESSFULLY ADDRESS HUMAN RESOURCES MANAGEMENT AND GRIEVANCE CONCERNS: Directly address the situation at hand, Engage in active listening, Remain open and understanding regarding all parties' viewpoints, and Reach mutually-agreeable conclusions. HOW I HAVE SUCCESSFULLY PIVOTED DURING COVID: By tapping into a series of extremely well-respected online resources, I know what it takes to draft work-from-home policies - featuring clear and concise guidelines and boundaries - that promote accountability, integrity, discipline, and engagement among all involved employees. MY AREAS OF SPECIALTY INCLUDE: Operations & Performance Improvements Strategic Planning & Tactical Execution Start-Up Operations & Expansions Team-Building, Leadership, Coaching, & Motivation Top Talent Attraction, Development, & Retention Budget Development & Administration Interim & Year-End Financial Statement Reviews Business Processes, Innovation, & Optimization SR & ED Document & Application Reviews ISO 27001 Security Compliance & GDPR Customer Acquisition & Retention Payroll Processing, Approval, & Oversight Employment Contract (Employees, Subcontractors / PEO) Administration Management Teaming Agreements & RFQ RFI Professional & Managed Services Agreements SOW's (Statement of Work) & SLA's (Service Level Agreements) Enterprise Contracts (MSA's, PSA's, GSA's, SaaS', CCaas', & MOU's)