Robert Burch

Background

About Robert Burch

Results oriented Information Technology Management Professional with proven success in PC Support, Project Management and IT lifecycle methodologies in a global environment. Key strengths in leadership, creative problem solving and relationship building that foster cohesive high performance teams which consistently execute with excellence. Aligns budget responsibilities with strategic vision to successfully deliver on fiscal and project objectives. Specialties: Global IT/PC Support, IT Help Desk, Asset Management, Software Compliance, Patch Management, Vendor Management, Contract Negotiations, Outsourcing, Process Improvement, ITIL, Budget Preparation and Oversight, Technology Roadmaps, Resource Planning/Forecasting, Project Management, Testing and Implementation, Data Security, Create and Oversee Requests for Proposal (RFP), Statements of Work (SOW), Service Level Agreements (SLA)