Robert Cappel

Background

About Robert Cappel

Solidly focused, student-centered, success oriented, professional with 30 (+) years of experience in the proprietary education industry; predominately in sales and in school operations. Admissions/Sales: Strong admissions/sales background and successful track record within the industry. Solid sales management skills at single, or multiple locations, trainer, and planner. Adept at building new teams and/or managing existing teams to maximum proficiency. Clear expectations are given; as are the tools, training and consistent coaching to achieve them. Manage by clearly established daily and weekly individual and team objectives, which are consistently monitored and adjusted as required. Hands on approach, to the degree necessary to achieve objectives set. Leadership by example. Training of representatives for future growth and better understanding of importance of their role. Daily accountability/stand-up meetings with action plans established as indicated. Several skill sets and traits as indicated in School Operations following are applicable. School Operations: Skilled in managing people and coaching to success in key areas, management of standard operational procedures and the development and implementation of new procedures as needed to attain and then continually support, business objectives. Managing to Key Performance Indicators; always compliance vigilant. Full understanding of school processes and segment interrelationships, encompassing admissions, financial aid, education/program delivery, retention, student services, meaningful placement of graduates and compliance processes. Solid team builder. Belief that staff and faculty are the most valuable resource a manager has at his/her disposal and critically worth the investment of time, energy, training and solid coaching, to help them grow and maximize their potential and proficiency. A proven leader and winner who has improved processes and procedures during each career juncture.