Robert Cha

Director of Service Transition Assurance at Fiserv

Based in Alpharetta, United States

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Seniority

Other

Department

Other

Location

Alpharetta

Industry

IT Services and IT Consulting

Company size

33K

Contact information

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Email

1 credit

r•••••••@fiserv.com

Phone

5 credits

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Background

About Robert Cha

IT Executive with senior management experience with Samsung, AT & T and Fiserv.* At Samsung, I was Vice President in charge of IT Solutions Business Development for IT Business to Business Sales and Marketing Division in Korea. I was responsible for Solution Development Group, Technical Support Group, New Business Development Group and Pre Sales Group. In 2005 under my leadership, we exceeded $37 million in solutions related sales and in 2006 we achieved $70 million in solutions related sales.* At AT & T, my team managed servers and security devices for Fortune 500 clients. I was also a senior member of the account management team for McDermott account. This was an all inclusive IT outsourcing deal worth $600 million.* At Fiserv, I manage a team of Operational Readiness and Service Transition Assurance Analysts. Our job is to ensure Compliance and Operational Readiness prior to allowing a Solution into Production Environment. My 20 years of global experience include Service Transition Assurance Director, Business Development VP, IT Outsourcing Client Services Director, Technology Director, Product Manager and Technology Consultant. I'm looking for Service Transition, Process Transformation or Program Management position at a VP or Director level. Specialties: Service Transition, Process Transformation, Program Management, Business development, Solution sales, Product Management, Outsourcing and Managed services, Operations, Enterprise Architecture, Pre sales and Delivery.

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