Robert Cumiskey
Client Services Manager at Wtw
Based in Dublin, Ireland
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Seniority
Manager
Department
Customer/Client Service
Location
Dublin
Industry
Financial Services
Company size
57K
Contact information
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r•••••••@wtwco.com
Phone
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Background
About Robert Cumiskey
Currently employed in Willis Towers Watson as a Client Services Manager. My job role includes; • Responsible for running a customer service and claims team. • Liaise regularly with clients and senior management on running/objectives of departments. • Provide full MI and maintain SLA’s. • Assist in running and handling of claims. • Complaint investigation, handling and resolution. • QA and coaching of claims assessing and telephony. • Mentor and train all staff to be fully compliant with the CPC and providing high quality levels of service and sales. I am CIP qualified and have also begun MDI exams. I am also APA qualified in loans, life assurance, savings and investments. Past and present colleagues have always complimented me for my professionalism, leadership and meticulous attention to detail.
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Cathy Dudak
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