Verified recordMedical Practices

Robert Dakin

Provider Support Specialist at Qdoc Virtual Healthcare

Based in Winnipeg, Canada

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Seniority

Staff

Department

Healthcare & Human Services

Location

Winnipeg

Industry

Medical Practices

Company size

44

Contact information

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Email

1 credit

r•••••••@qdoc.ca

Phone

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+1 ••• •••• ••••

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Background

About Robert Dakin

I have over 20 years of customer service experience, including brick and mortar retail, telephone technical support, receptionist work, call center team management, customer service training, and employee coaching. I have worked as a lifeguard, and swimming instructor. I have successfully completed SwitchGear Consulting's coaching program and implemented these skills and practices in the call center, and adapted these methods to employee coaching while I was working in stores. I have training in visual merchandising in clothing retail, electronic retail, and the telecommunication industry. I have worked doing telephone surveys for a market research company, mostly working on surveys for farm equipment and materials, as well as veterinarian equipment. I have also done telephone fundraising for a university.

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