Robert Ferrar
Senior Manager Retail Strategy Execution & Implementation at Verizon
Based in Tampa, United States
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Seniority
Other
Department
Other
Location
Tampa
Industry
IT Services and IT Consulting
Company size
101K
Contact information
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r•••••••@mycareer.verizon.com
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Background
About Robert Ferrar
Research Manager & CX Strategist, serving one of the largest integrated Telecom providers in North America, Verizon. Previously Robert spent ~10 years at Accenture Consulting gaining extensive experience in the Communications, Media & Technology industry, serving a diverse set of clients with experience leading global teams. Past project experiences include- Resource and Agent Operations- Dashboard Development and Implementation- Analytics and Analysis (Financial, Service Levels, KPI's)- Project/Program Management- All phases of Product deployments- Marketing- End-user Experience and Integration development/testing- Product Branding- Business Requirements Development- Web layout (wireframes, storyboards and copy development). He particularly enjoys the Branding and Marketing space with an interest in web design. Robert lives in western New Jersey with his wife, two daughters and son. Certifications: Qualtrics Core Research Certified
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