Robert Francis Megill
Partner Relations at Apple
Based in Troutdale, United States
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Seniority
Manager
Department
General Business & Management
Location
Troutdale
Industry
Computers and Electronics Manufacturing
Company size
168K
Contact information
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r•••••••@apple.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Robert Francis Megill
Help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. Quickly asses what kinds of assistance customers need. Sometimes take care of customers with advice or a solution on the spot, using knowledge of current Apple technology to help with mobile devices. Refer customers to support resources who get them up and running again. Provide personal training for new customers, helping them acquire the basic skills they need to get started on multi-media projects. Assist managers in making new material to help inform team members about new and current procedures for getting assistance for customers.
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