Robert Geiger
Service Excellence Group-assistant Manager Account Auditing Training Experian Sd at Hcltech
Based in Cary, United States
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Seniority
Other
Department
Other
Location
Cary
Industry
IT Services and IT Consulting
Company size
254K
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r•••••••@••••••.com
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Background
About Robert Geiger
I am currently with HCL Tech on the Experian project, previously, I was with the Service Excellence Group, T2ID team, the FedEx project and the Salesforce project. I have been with HCL since May 2013. Prior to HCL Tech, I was with HP Enterprise Services. During my time with HPES I was on the Provider Services team, while in Provider Services I was a phone analyst, and a team lead. As team lead I was back up to the call center supervisor. I was also on the File Maintenance Team under Medical Policy where we added, deleted and updated codes in memos sent by the customer. I did coaching, training, and quality on all groups.
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