Robert Gorman

Background

About Robert Gorman

At New Ireland Assurance, my role as a Coaching and Training Specialist centers on creating dynamic learning programs that resonate with and empower our employees. With expertise in instructional design and a knack for identifying developmental needs, I've developed a suite of training materials that cater to diverse learning styles, enhancing our organisational capabilities. Through my own personal values and those that are echoed through my team, we deliver a training programme that invests in our colleague's futures. Previously, as an Income Protection Claims Assessor, I honed my skills in client relationship management and meticulous policy analysis. My approach weaves together comprehensive claim assessments with empathetic stakeholder communication, reflecting a commitment to maintaining high standards of service and integrity in the insurance industry.