Robert Grayson

Background

About Robert Grayson

I look forward to moving into a more advanced position where I can use my technical knowledge, as well as my interpersonal skills, in team and relationship building. In my current position as a Technical Support Specialist, I support the Technical Support department in its daily mission to provide uninterrupted services to millions of customers. This includes transferring knowledge to peers, and training others personnel through various means on what we do as a department. • Ability to prioritize and handle multiple tasks in a fast-paced environment, working independently or on a team. • Effective team leader with the ability to delegate tasks, train, and ensures optimal utilization of team’s talents. • Recognized for effective problem solving and customer satisfaction skills. • Excellent communication skills, both written and verbal. Specialties: MCSE HP-UX Systems Administration; Digital Router; Video Server; HTML; UNIX (HP-UX, QNX, XENIX); Microsoft Office; PL/SQL; Project Management