Robert Harper

Background

About Robert Harper

Subject Matter Expert - Well informed of FAA, ICAO, and IATA/IOSA requirements and standards pertaining to aircraft maintenance, audit programs, manufacturing, certification, and repair/overhaul activities. Served as a member on IATA's IOSA Maintenance task group responsible for revising IATA's IOSA maintenance standards. Leadership - Guided diverse teams responsible for quality control, receiving inspection, and quality assurance activities. Established an environment that promoted performance and team member satisfaction. Project Management - Managed and supported projects requiring strict controls and regulatory compliance. Projects included the initial review and adaptation of the FAA Safety Assurance System (SAS) evaluation criteria into an air carrier's quality program; incorporation of safety risk assessments into the quality assurance audit program for Safety management System (SMS) review; development and implementation of a systematic method for processing, inspection, tracking, and sale of $700M (catalog value) excess aircraft parts inventory. Process Development - Developed policies, procedures and engaged in process improvement of safety and audit programs, receiving inspection procedures, manufacturing, discrepant parts, and the sale of excess inventory. Auditor/Investigator - Experienced auditor of maintenance programs air carrier operations, repair and manufacturing procedures, heavy maintenance providers, repair stations, manufacturers, suppliers, airport line stations, fuel storage/into-plane operations, and repair stations. Certified as a Quality Auditor by the American Society for Quality (ASQ). Educator - Oklahoma State University Adjunct Professor. Developed the syllabus, presentation material, assignments and testing criteria for courses on International Aerospace Issues, Aviation Labor Relations, Aerospace Organizational Communications, and Issues in the Airline/Aerospace Industry.