Robert Howald
Sr Manager, Service Management and Operations at Canada Health Infoway
Based in Markham, Canada
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Seniority
Manager
Department
Operations
Location
Markham
Industry
Hospitals and Health Care
Company size
197
Contact information
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r•••••••@infoway-inforoute.ca
Phone
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Background
About Robert Howald
With extensive experience in IT Service Management, Incident Command, Crisis Management, and Vendor and Business Relationship Management, I have built a career around optimizing how people work. From managing End User Services and Service Desks to navigating complex IT challenges, I thrive in dynamic environments where technology and process improvement are at the forefront. I am passionate about leveraging new technologies to enhance both user experience and operational efficiency. Whether it's refining processes, implementing innovative tools, or leading teams through crisis, my goal is always the same: to create systems that are more intuitive, responsive, and aligned with the needs of the people who use them.
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