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Robert Iafrate

Crm Program Director - Smartdigital, J d Power at J.D. Power

Based in South Lyon, United States

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Seniority

Director

Department

Other

Location

South Lyon

Industry

Information Services

Company size

1.8K

Contact information

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r•••••••@jdpower.com

Phone

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Background

About Robert Iafrate

Customer focused, results driven leader with extensive experience in all facets of the design, build and selling phases of delivering product to market. Global experience in understanding consumer insights used to develop and optimize future product plans while creating new and lasting customer relationships that enhance loyalty, grow revenue, and long-term engagement with the brand. Direct experience in all aspects of the product lifecycle. Key Skillsets: Customer Relationship Management (CRM)/ Digital Retail, Marketing Strategies, Agency / Supplier Relations, Client Management, Consumer Research, Brand Building, Competitive Analysis, Financial Analysis, Budgeting / Forecasting / Reporting, Business Development, Program / Project Management, Product Planning, Cost Analysis, Contract Negotiations and Customer / Dealer Service.

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