Robert Jurney

Background

About Robert Jurney

About Me: Insurance Sales Agent | Customer Service Expert | Trainer With 15 years of extensive experience in the insurance industry, I am a seasoned insurance professional specializing in professional and general liability, personal lines, and equine alnd livestock related insurance products. Throughout my career, I have honed my skills in customer service, sales, policy renewals, cross-selling, and comprehensive sales and customer service training. Expertise: Insurance Knowledge: Proficient in professional and general liability insurance, with a focus on equine, canine, and livestock liability and property exposures. Experienced in reading and interpreting both admitted carrier and Lloyd’s of London policy wordings. Training and Development: As a Sales and Customer Service Trainer at Equisure, Inc.(an Amwins Company), I facilitated comprehensive training programs for customer service and sales agents. Achieved a remarkable 200% growth in the Livestock Mortality book of business. Relationship Building: Proven track record in managing books of business and fostering relationships with direct clients, retail agencies, and carriers. Work Experience Highlights: Equisure, Inc.(an Amwins Company): Sales and Customer Service Trainer, Customer Service Agent. Accomplished significant growth in the Livestock Mortality book of business. Cultivated strong relationships with retail agencies and facilitated cross-selling initiatives. Fred Loya Insurance Agency: Colorado Division Trainer and Customer Service Representative/Agent. Delivered comprehensive training on ISO policy forms and state-specific insurance regulations. Managed sales operations for personal automobile and dwelling insurance policies. Skills: Customer Service, Communication Skills, Management, Leadership, Microsoft Office 365, Applied TAM, IBM AS400, DocuSign, Property and Casualty Insurance, Commercial General Liability Insurance, Basic Accounting, Professional Liability Insurance, Directors and Officers Liability, Fidelity Crime, Cyber Security Liability, Personal Lines Insurance, Customer Deescalation, Sales, Adobe Acrobat, Product Knowledge, Sales Strategy, Risk Assessment, Communication, Persuasion, Active Listening, Casualty Rating and Underwriting, Livestock Mortality Rating and Underwriting, Equine Mortality Rating and Underwriting, Carrier Relations, Agency Relations, Surplus and Excess Lines, Equine Liability Underwriting and Rating, Technical Training, Insurance Licensing Training, GNU Linux. Let's connect and explore opportunities in the dynamic world of insurance!