Robert Lunny
VP Shared Services at Canada Life
Based in Winnipeg, Canada
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Seniority
Vp
Department
General Business & Management
Location
Winnipeg
Industry
Insurance
Company size
13K
Contact information
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r•••••••@canadalife.com
Phone
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Background
About Robert Lunny
A systems thinker with a passion to create positive working environments that deliver highly effective customer experiences.30 years of Customer Relationship Management experience beginning as a service rep and progressing into VP level roles with respected Companies supporting business in Canada and the US. Beyond extensive Operations Management experience I have contributed to corporate culture through leadership of corporate Diversity and Inclusion, Event Incident Management and Steerco roles on internal strategic committees. As an advocate for Continuous improvement,I have had the opportunity to execute strategies that enabled the organization to leverage service interactions into competitive advantage. Thrive on the challenge of helping the team and the organization work to attain our full potential. Specialties: Developing Service Culture,Multi -site Performance Management,Sales Support,Account Management, Continuous Improvement.
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