Robert Maag
Acting IT Infrastructure Coordinator at Fraser Coast Regional Council
Based in Hervey Bay, Australia
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Seniority
Staff
Department
Other
Location
Hervey Bay
Industry
Government Administration
Company size
465
Contact information
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r•••••••@frasercoast.qld.gov.au
Phone
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Background
About Robert Maag
Accomplished Information Communication Technology (ICT) support engineer that ensures ICT aligns and functions within business and user needs. I have supported Fraser Coast Regional Council as an IT Support Officer, IT Support Coordinator, IT Infrastructure Officer and IT Infrastructure Coordinator. For the 12 years prior to that I was employed by Unisys Australia and supported TAFE QLD, Australian Defence Force and Immigration and Border Patrol as an outsourced IT service in various forms including Desktop Support Engineer, Project Coordinator/Manager, IT Coordinator, Field Services Manager backfill and Server Backup management. Key Strengths: • Highly developed technical and analytical problem solving skills • Proven customer service/ support • Planning and prioritising skills to maintain operational efficiencies • Experienced in Quality Assurance to consistently meet compliance requirements • Team leadership/ mentoring • Project co-ordination skills
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