Robert Mullis
Customer Success Manager at Digitalgenius
Based in Beckenham, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Beckenham
Industry
Technology; Information and Internet
Company size
67
Contact information
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r•••••••@digitalgenius.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Robert Mullis
As a Customer Success Manager at DigitalGenius, I help enterprise clients maximize value from our AI-powered SaaS platform—improving customer service efficiency, retention, and ROI. I bring over 14 years of experience in customer success, global account management, and operational leadership in fast-paced, tech-driven environments. At DigitalGenius, I own the post-sale client journey—leading onboarding, success planning, stakeholder alignment, and growth initiatives. By partnering closely with product, sales, and engineering teams, I ensure seamless delivery and high client satisfaction. Previously at TransPerfect, I managed global accounts and led process improvements across client services—developing a strong foundation in team leadership, service excellence, and international collaboration. I’m passionate about building long-term client relationships, using data to drive strategy, and scaling success in different technological ecosystems.
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