Robert Mylek
Package Handler at Fedex
Based in Cypress, United States
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Seniority
Staff
Department
Operations
Location
Cypress
Industry
Freight and Package Transportation
Company size
194K
Contact information
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r•••••••@fedex.com
Phone
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Background
About Robert Mylek
I coordinate complex cloud and IT operations projects so they land on time, compliant, and measurable. My sweet spot is the intersection of Azure migration, ServiceNow incident/change, and executive-ready KPIs that make progress unmissable. Highlights: Led/coordinated initiatives including a 325-server Azure migration and PeopleSoft→Azure transition — partnering with infra, apps, and MSP teams to hit milestones and cut risk. Built and maintained Power BI dashboards and KPI reports that guided planning, resourcing, and audit readiness. Tightened SLA performance and documentation standards across ServiceNow workflows; improved transparency with SharePoint/Teams. Governance & risk: RSA Archer for assessments, remediation tracking, and change approvals; DR/BCP workshops in enterprise environments. If you’re moving workloads to Azure, standardizing ITSM, or need data-driven coordination across vendors and stakeholders, I can help you deliver with fewer surprises and clearer metrics.
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