Robert Pemstein
Head of Customer Experience at Brevo
Based in Austin, United States
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Seniority
Director
Department
Customer/Client Service
Location
Austin
Industry
Technology; Information and Internet
Company size
862
Contact information
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r•••••••@brevo.com
Phone
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Background
About Robert Pemstein
I am a results-driven customer experience leader with 10+ years of experience managing teams of up to 30 members. My focus on CSAT, First Reply Time, and Full Resolution Time ensures exceptional customer experiences. As a supportive leader, I provide my team with the tools and optimized processes they need to succeed. I am motivated by mentoring and coaching individuals to become key contributors to the business.
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