Robert Pinnell
Customer Success Team Supervisor at Coinbase
Based in Southsea, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Southsea
Industry
Financial Services
Company size
7.4K
Contact information
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r•••••••@coinbase.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Robert Pinnell
Currently working at Ziglu.io in the Customer Operations Team. The areas I manage include- Outbound communications to customers - Policy and Process management - Policy, Process and Training creation and implementation - Liaison between Customer Operations and other business functions - Monthly reporting to the FCA - MI and Data reporting internally - Capacity forecasting across Customer Operations teams - Providing cover for Customer Service and Customer Care teams when required In my spare time I serve in the Royal Naval Reserve which has helped me to learn and develop a great deal of valuable and transferable skills.
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