Robert Ritzert

Background

About Robert Ritzert

A reliable and versatile business analyst who provides business process mapping, requirements gathering and documentation to support the delivery and implementation of innovative business solutions and system applications. Experience working in all facets of a business, Front office (client facing roles), Back office (IT – development, administration and support, Internal Audit) and as the Pivot between both (Business Analyst) which has provided me with a great understanding of customer needs, how to service those needs and to implement improvements. I have a positive attitude, am self-driven and versatile, having worked on a wide spectrum of projects all about delivering a high standard of client service, substantial benefits and cost savings. This work has covered large scale programs run over multiple years to small projects delivering quick solutions. Systems have covered Trust Accounting, CRM, Risk & Compliance, HR & Payroll, Scanning and Imaging, Document Management and Custody as well as digital portals and websites. Experienced three separate corporate transactions involving the integration of business systems and processes, migration of system data and significant business change. A creative flair, with exceptional organisational, analytical and communication skills, together with a collaborative approach in managing key stakeholders and an aptitude to quickly learn and understand new software. Looking forward to take on my next challenge.