Robert Schoon
Warehouse Representative 3b Driver at Comcast
Based in Grandville, United States
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Seniority
Other
Department
Other
Location
Grandville
Industry
Telecommunications
Company size
61K
Contact information
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r•••••••@comcast.com
Phone
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Background
About Robert Schoon
Install and maintain customer premise equipment, provide the customer with education to use their services, and ensure that they recieve the services they requested in a timely and professional manner. Train and provide mentoring for the professional development for other Comcast technicians who have yet to attain Customer Care Technician 4 rating. Work on special projects and business related projects as assigned by my management. Specialties: Trouble shooting problems, customer complaint resolutions, taking complex information and relaying it to customers in a easy to understand context. Skills in Microsoft Word, Excel, Outlook, Engineered Print Reading.
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