Robert Sims

Background

About Robert Sims

Dynamic individual with over 15 years’ experience of working within challenging and rewarding environments. Significant strengths include a thorough understanding of multicultural issues, a proven track record in adaptability and an innate sensitivity to situations. Excellent communications skills. Professional Experience: January 2021 – Present: Metro Bank, Broad Street Mall, Reading, Berkshire As a Broker Registrations Representative I am responsible for: • Processing directly authorised firms registration paperwork • Creating and Sending out intermediary agreements to firms who wish to register • Confirming that broker do work for the firms stated and have the correct permissions • Performing SIRA, Artesian and Experian risk background checks • Assisting with bump ups from the help desk to aid brokers having trouble registering May 2015 – August 2020: Dynamo for Intermediaries, Watchmoor Park, Camberley, Surrey. Originally employed as a Telephone Business Development manager until December 2019 when the role was re-constructed to Mortgage Specialist. • Managing a database of approximately 350 independent mortgage brokers, involving both cold calling to obtain business and reactionary calls to brokers calling in with enquiries. • Researching mortgage products and lenders on behalf of independent mortgage brokers • Keeping my database of brokers up to date on all changes within the BTL, Residential, Bridging and Light Commercial markets • Reporting on daily activity and concerns to my line manager • Meeting up with brokers at company organised events November 20th 2006 – Current: The Loddon School, Sheffield on Loddon, Hampshire. The role was initially as a Residential Teaching Assistant, quickly rising to Deputy Team Leader of a residential unit. At the beginning of February 2009 I was promoted to the position of Team Leader within the same unit. In a reorganisation 11 months later I was awarded the position of Team Co-ordinator. • Creation of team schedules • Creation of timetables for the pupils and allocation of appropriate skilled staff • An escalation point for team personnel issues • Responsible for monthly and yearly team appraisals • Managed unexpected changes within the work day • Point of contact for parents, social workers and leading professionals • Organisation and delivery of activity plans for pupils • Responsible for administering medication for pupils • Responsible for pupil safety whilst offsite