Robert Sinelli
Operations Analyst at Comerica Bank
Based in Auburn Hills, United States
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Seniority
Staff
Department
Operations
Location
Auburn Hills
Industry
Banking
Company size
11K
Contact information
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r•••••••@comerica.com
Phone
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Background
About Robert Sinelli
A methodical technician in everything I do, I excel at troubleshooting issues escalated beyond the first few layers of support. For the past 10 years, I have specialized in a blend of call center and financial technology, working as both a lead for an IT help desk and an operations analyst/administrator. In addition to application support, these roles involve writing procedure, developing process and documentation, incident management and providing training. Other specialties include Amazon AWC, Quicken/QuickBooks, financial account aggregation, P2P payments, mobile application support, and a broad knowledge of retail banking products from vendors like Fiserv and FIS/Metavante. I am interested in all things homesteading and am also just as handy at the mechanical as I am the technological. Given my agricultural hobbies, I prefer a remote or hybrid working arrangement. I am hoping to find long term accomodations in this capacity for the future.
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