Robert Stubbing

Background

About Robert Stubbing

A highly driven Operations Director with experience in the hospitality, catering and retail sector. A proven track record of developing and managing large teams within multi-site operations in the UK and International markets, as well as achieving high levels of customer satisfaction and profit. Able to establish strong and collaborative relationships with key partners, senior executives, peers and customers. Ability to build effective teams, lead by example and motivate to achieve excellent consistent customer engagement and drive profit targets. • Proven track record of troubleshooting both single and multi-site businesses, delivering exceptional results within short timescales • Expertise in food and beverage operations delivering high levels of sales growth and customer service • A passionate people manager who is able to motivate, develop and support individuals and teams to deliver • Brand Development expert, having developed new brands for the international market • Excellent operator balanced with strategic thinking • Project manager and change agent • Expertise in resolving escalated customer service issues • Achieved multiple company awards for delivery of exceptional customer service and food delivery • Excellent interpersonal, communication, and leadership skills • Ability to influence effectively at senior level • Results and profits orientated • Quality driven and customer focussed • Self-starter, with energy, passion and enthusiasm to succeed