Robert Wood

Background

About Robert Wood

I am highly organized, self-motivated and results driven Information Technology Professional with over 15 years of success in providing extraordinary IT support and service to both internal and external customers within the various industries I have worked for. I am known for my ability to develop and implement continuous improvement and strategic action plans, translate and communicate complex solutions into understandable terms, and engage in customer support to drive satisfaction for both business improvement and growth which translates into consistent bottom-line results, for both the Customer as well as the team. My dedication and work ethic are second only to my natural passion for gaining personal and professional improvements. Leadership Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. Solutions-Oriented Notable success directing a broad range of corporate IT initiatives while participating in planning and implementation of information-technology solutions in direct support of business objectives. Communication Known for the ability to research, develop and implement solutions, translate and communicate complex solutions into understandable terms. Information Technology Over 15 years’ experience in providing extraordinary IT support and service to both internal and external customers. Detail-Oriented The ability to research a solution and translate and communicate complex solutions into understandable terms and provide intricate details to ensure a successful implementation. Project Management A proven track record of increasing responsibility in network systems analysis and development, and full lifecycle project management, including system development efforts, including requirements definition, testing, process documentation and support.