Roberta Hower
Care Management Partner at Lehigh Valley Physician Group
Based in Allentown, United States
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Seniority
Manager
Department
Healthcare & Human Services
Location
Allentown
Industry
Hospitals and Health Care
Company size
114
Contact information
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r•••••••@lvpg.org
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Background
About Roberta Hower
I have 39 years experience as an RN at LVHN/LVPG. Currently I perform telephonic and video visits for all new patients entering our internal and family medicine practices. This enables LVPG to establish a rapport with new patients while making them feel participative in their health care. Their health care concerns and history are documented; charts and test results are retrieved, care gaps closed, urgent care needs triaged, no-show rates decreased, medications refilled and quality outcomes are met. All of this equals happy patients and providers. See our article in the NEJM
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