Roberta Meritano
Head of Quality Management at Enel Group
Based in Turin, Italy
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Seniority
Director
Department
Other
Location
Turin
Industry
Utilities
Company size
30K
Contact information
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r•••••••@••••••.com
Phone
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Background
About Roberta Meritano
Competenze nel controllo di gestione e budgeting acquisite sia nella holding SIMINT che nei primi anni di lavoro in ENEL. Dal 2010 responsabile Customer Care territoriale prima in ambito elettrico servizio di maggior tutela poi esteso al mercato libero. Dal 2014 responsabile Nord Ovest Italia Customer Management con competenze di customer service, rapporti con stakeholders e supporto ai canali di vendita. Da maggio 2020 in ambito Operations di Market Italy Enel Responsabile Quality management con gestione per i partner degli indicatori operativi e di compliance a procedure interne e standard delle Autorità per l’improvement di processi e performance.
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