Roberto Marsetti
Customer Success Specialist at Socomec Group
Based in Vicenza, Italy
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Seniority
Staff
Department
Customer/Client Service
Location
Vicenza
Industry
Appliances; Electrical; and Electronics Manufacturing
Company size
3K
Contact information
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r•••••••@socomec.com
Phone
5 credits+39 ••• •••• ••••
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Background
About Roberto Marsetti
Professionista con oltre 14 anni di esperienza nella gestione clienti e contratti di manutenzione in ambito tecnico-commerciale. In SOCOMEC ho seguito l’intero ciclo post-vendita per clienti B2B, occupandomi di offerte personalizzate, gestione contrattuale e fidelizzazione. Ho sviluppato un forte orientamento alla soddisfazione del cliente e alla risoluzione efficace dei problemi. Le esperienze precedenti in ambito bancario hanno consolidato le mie competenze relazionali e consulenziali. Cerco una nuova opportunità per contribuire attivamente alla customer loyalty, preferibilmente in un contesto dinamico e orientato al lavoro da remoto.
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