Roberto Melis
Support Solution Expert (Sse) and Integrator with Regulation Authority in Wind3 at Ericsson
Based in Rome, Italy
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Seniority
Other
Department
Other
Location
Rome
Industry
Telecommunications
Company size
107K
Contact information
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r•••••••@ericsson.com
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Background
About Roberto Melis
Specific skills. • Expert between network and Regulation Authority • Technical coordinator for several project • Good knowledge of (IMS network, VoLTE architecture, IP Networking, Network Security) • Customer support operation ensuring the highest level of customer satisfaction. • Basic knowledge of the 5g architecture non stand alone and stand alone. • Expert of many network protocol and network interfaces. • E2E expert of the VoLTE roaming OBR and IBR. • E2E Expert of the VoLTE and VoWiFi Emergency calls architecture according • E2E expert of the IBR VoLTE Emergency call. • Expert of the Real-Time Text (RTT) functionality for normal call and emergency call • Good knowledge of telecommunications networks and the TCP/IP protocol • Good knowledge of major operating systems, such as Microsoft Office. • Knowledge of the UNIX. • Knowledge of virtualization and cloud services architecture. • Basic knowledge of IA solutions. • Basic knowledge of the production process. • Knowledge of protocol analyzer in the network. • Able to handle the network audit. • Experience on prepare Statements of Work (SoW),MOP (method of procedure), HLD (high level) and LLD (low level) documentation in English language. • Basic Technical Project Management skills with the agile method. Behavioral skills: • Communication and negotiation skills. • Good skill to handle projects, as technical coordinator and technical analysis. • Good interpersonal and communication skills. • Problem-solving skills. • Strong customer orientation and service mindset. • Availability to travel within Italy, the EU, and outside the EU. • Oriented to achieve quality and customer satisfaction. • Cooperative and able to handle teamwork. • I have very • I have strong tenacity, always I try my best to reach the target solution. • Always cooperative and available to share my experience and my knowledge
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