Seniority
Staff
Department
Information Technology
Location
Puerto Rico
Industry
Banking
Company size
7.4K
Contact information
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r•••••••@popular.com
Phone
5 credits+1787 ••• •••• ••••
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Background
About Roberto Oneill
I am an organized and well prepared Data Services and Business Intelligence Professional with over 15 years of technical and business experience, including 9+ years within the banking industry. This work experience includes call center knowledge in technologies like IVR, call monitoring applications, call management systems, workforce management, customer account management, PC troubleshooting, performance reporting using multiple data sources. My professional career and experience working multiple projects per year has given me a set of skills to be a good team member, task leader, great communicator, an excellent project tester and a leader. Bilingual in English and Spanish.
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