Roberto Raffo
Cloud Customer Engineer at Google
Based in Rome, Italy
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Seniority
Staff
Department
Information Technology
Location
Rome
Industry
Software Development
Company size
332K
Contact information
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r•••••••@google.com
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Background
About Roberto Raffo
The opinions stated here are my own, not those of my company* In two words: Thoughtless curious. Customer Engineer at Google Cloud helping customers to have positive impact on users leveraging Google Cloud (GCP) resources, my main focus is infrastructure modernization. Former Senior IT Architect within IBM Service Consulting team in Rome (Opengroup Master Certified IT Architect). As an IT architect, I have a "T" shape with deep experience in Infrastructure, Datacenter and hybrid cloud projects (including migration and business continuity) while I have a broad understanding of several other IT topics. Skilled IT Architect/Consultant/presales/customer engineer with a proven track record in conducting successfully heterogeneous enterprise IT projects in support of clients' business goals and users satisfaction. More than 20 years of progressively responsible experience in complex ICT environments. Three years long MBA with Distinction grade (ended March 2016) at Warwick Business School within the Warwick University (WBS MBA). My main responsibilities are-> CIO/CTO/IT-Manager consultant on strategic choices for their business and roadmaps (e.g. Cloud strategy, migration, modernization)-> Extensive experience leading all phases of IT projects including sales, pre-sales, requirements definition, and architectural design -> Effective writing communications skills producing quality work in a timely fashion-Technical Proposal and Statement of work- Cost Case and Business Case Modelling- Customer presentation- Integrator in answering government call for tenders and in complex private negotiations-> Proved team working and leadership skills: flexible, critic, and open-minded inclined to changes and innovation challenging the status quo. My main skills are- Expert on Datacenter Strategy, Cloud strategy Transformation/Optimization Projects, and outsourcing - Expert on migration projects using various methodologies and tools. I have also been the teacher of these topics - Expert on High Availability, Business Continuity, and Disaster Recovery - Expert on Public, Private, and Hybrid Cloud Services (SaaS, PaaS, IaaS) and Cloud Management Platforms - Expert of FinOps and TCO/ROI calculation - Good knowledge of Artificial Intelligence and LLM - Good knowledge of microservices architecture, container (kubernetes) and DevOps - Good knowledge of security discipline Extensive experiences on Public (Government) sector, Energy & Utilities and Insurances. Design thinking enthusiast.
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