Robin Evans

Background

About Robin Evans

Experienced highly adaptable, communication oriented professional with a 20-year history of strong people skills, dependability, conflict resolution, accuracy and exceeding expectations. Continually a top contributor by passionately providing world-class customer service with the ability to listen and understand needs. Well organized energetic self-starter with proven problem solving skills and meticulous attention to detail, multi-tasking agility and flexibility to act as a team member or leader. Dedicated to bringing solutions to the table and taking on challenges. OBJECTIVES • Looking to apply my considerable experience in customer relations to a role where I can make a difference in my community. • To add value from my extensive experience by passionately contributing and helping to make the customers experiences the best possible. • To balance my semi-retired art career with a position where I can be of service. SKILLS AND ABILITIES: • Excellent Active Listening Skills - Established rapport and maintained strong and lasting customer relationships through dedicated world-class customer service. Built trust and long-term satisfaction by affirmations, nonverbal cues, responding appropriately, compassion and concern. • Effective Communicator – Highly developed interpersonal, written and oral communications skills. • Strong Presentation Skills – Strong ability to ‘read’ customers, use positive language and demonstrate patience. • Decision Quality and Conflict Resolution – Especially skilled at bringing solutions to the table by working cross-functionally to bridge the gaps across multiple internal departments. • Ownership & Action Orientation - Drive all difficult and loosely-defined tasks to completion by taking ownership and with behavior changing ideas rooted in extraordinary listening skills.