Robin Gilbert

Background

About Robin Gilbert

HOSPITALITY INDUSTRY PROFESSIONAL Seeking assignments across the Hospitality Industry Dynamic and extremely efficient hospitality professional with over 5 years of rich experience in managing the entire operations and functions related to Hotel Industry in national & international environment. Hands on experience in the Front Office Department of the hotel with expertise in Standard Operating Procedures, maintaining service standards and handling guest history for personalized service. Focused and hard working with strong management and leadership skills and proven ability to motivate professionals to maximize levels of productivity and the ability to work in highly diverse environments with people from varied backgrounds. An unwavering commitment to customer service, with the ability to ensure high quality and timely expedition of customer requests, build productive relationships, resolve complex issues and win customer loyalty. Innate ability to strike a rapport with people from diverse backgrounds & mind sets and build strong & lasting relationships. An objective to seek a challenging career in the field of Hospitality and to prove my skills and ability for the enhancement of the organization.