Robin Koshy

Background

About Robin Koshy

Highly motivated IT professional with 10+ years of experience designing, implementing, and managing complex virtual environments. Proven track record of optimizing infrastructure, ensuring seamless user experience, and exceeding KPIs. Extensive expertise in Citrix (Cloud & CVAD), NetScaler, VMware, Azure Virtual Desktops, server management, and Windows and Mac environments. Proficient at leveraging both on-premises and cloud solutions to drive impactful IT initiatives and possessing strong troubleshooting skills.>Infrastructure Optimization: •Reduced service outages by 90% by identifying and resolving critical issues. •Conducted performance assessments to identify bottlenecks and improve system performance by 20%. •Successfully migrated users to Azure Cloud for enhanced scalability and user productivity.>Cloud Expertise: •Successfully implemented Azure Citrix Cloud (DaaS) with zero downtime. •Created Azure VM Images for Citrix and managed their distribution across subscriptions for efficient deployment. •Proactively managed Azure storage accounts for optimal user experience.>Citrix & VMware Management: •Expertly managed large-scale Citrix and VMware environments. •Performed in-place upgrades for Citrix CVAD and ensured baseline compliance for all Citrix infrastructure servers. •Increased VM uptime by 95% by resolving disk consolidation issues in Vmware Esxi.>Experience with AD, Entra ID, GPO, SCCM, Intune, Storage, Backup Technologies, Windows Server, Terraform, and L3 troubleshooting of both hardware and application issues. I'm passionate about: •Leveraging automation to streamline IT processes. •Staying updated with the latest advancements in cloud technologies. •Delivering exceptional user experience. Open to connecting! Let's discuss how I can contribute my skills and experience to your IT needs.