Robin Webster
Customer Service Specialist at Bank Of America
Based in Enfield, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Enfield
Industry
Banking
Company size
233K
Contact information
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r•••••••@bankofamerica.com
Phone
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Background
About Robin Webster
Customer-focused administrative professional with 15+ years of experience providing reliable support in the legal, financial services and banking industries. A detailed and thorough financial and legal researcher with paralegal certification, who embraces her role supporting the organization’s goals and initiatives. SUMMARY OF QUALIFICATIONS- Provides high-level administrative support in fast-paced environments - Demonstrated ability to use discretion and maintain a high level of confidentiality - Anticipates potential problems and generates solutions to ensure smooth daily operations - Effective communicator easily interfaces with colleagues, clients and management - Flexible to changing priorities with proven decision-making capabilities - Well-developed problem resolution, logical reasoning, and analytical skills - Accurate and detailed report writing using Excel and database applications - Technically proficient includes Microsoft® Office 2010 and bank proprietary databases TECHNICAL SKILLS: Microsoft® Office: Word, Excel, Access, PowerPoint, Outlook, 2010 Westlaw, Lexis-Nexis, AFS, Edge, Datavision Statusmart, CIS Archive and Bank Proprietary databases
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