Robyn Tsonis

Background

About Robyn Tsonis

I’m a compassionate and detail-driven professional with over 9 years of experience in healthcare administration, family support services, and trauma-informed care. My career bridges clinical operations and frontline social services, allowing me to manage medical office systems with precision while supporting vulnerable families with empathy and cultural competence. My background includes opening and managing two full-service medical clinics—coordinating providers, optimizing EMR systems, and ensuring compliance across MSP and WCB billing. In parallel, I’ve supported high-risk families through family preservation programs, case planning, and inter-agency collaboration, with a focus on safety, resilience, and long-term wellbeing. Whether I’m coordinating care behind the scenes or advocating for a family in crisis, I bring a balanced approach grounded in professionalism, emotional intelligence, and a deep commitment to community health. Specialties: Medical office administration, clinic start-up and operations, family preservation, trauma-informed support, case management, EMR systems (OSCAR), interdisciplinary collaboration, motivational interviewing, crisis response.