Robyn White
Director of Ux Ui at Balsam Brands
Based in San Francisco, United States
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Seniority
Director
Department
Advertising & Marketing
Location
San Francisco
Industry
Retail
Company size
320
Contact information
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r•••••••@balsambrands.com
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Background
About Robyn White
I'm obsessed with the tiny details that make people say,"This just works." The button copy that removes hesitation. The error message that builds trust instead of frustration. The onboarding flow that makes someone actually want to finish. Fifteen years in, I know UX isn't about beautiful interfaces, it's about understanding what people need before they do, then making it effortless. I'm both a strategist and a writer, which means I can lead a 37-person global team while still personally crafting the microscopy that converts. This dual perspective has shaped how I build teams: I hire for complementary skills that make us collectively smarter. What I love solving: Complex problems that require both sides of my brain. Transforming entire business models, like turning JustAnswer's pay-per-question into a subscription engine. Making AI feel empowering instead of threatening—our writing assistant hit 60-70% adoption. Turning chaos into clarity when everyone else is spinning. I've led teams across the US, India, Philippines, and Ukraine, through pandemic, war, and rapid scaling from 5 to 37 people. I context-switch effortlessly between creative and engineering, product and marketing, legal and finance, because I'm genuinely curious about how things work and what people need. What I'm looking for: A place where speed and thoughtfulness coexist. Where data drives decisions but doesn't kill instinct. Where "we've always done it this way" is an invitation to experiment, not a reason to stop. And where building products people actually use matters more than building products that look good in decks. If you're solving hard problems and need someone who can see around corners, pivot fast, and bring teams along for the ride, let's talk.
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