Rocco P.

Background

About Rocco P.

Rocco Petrizzo is an accomplished, results-oriented, multilingual Technical/Product Sales Professional who possesses a proven track record of generating revenue through customer relationship management, selling strategies, and continuous support. He has been regularly recognized as a motivated professional who drives new business by establishing strong alliances with clients and industry leaders to increase market share. As an EMEA Application Specialist for TSI Gmbh, he has delivered results which continue to exceed all expectations. Rocco has been consistently commended for his communication skills, effectively articulating nuanced features and benefits of products and services for both technical and non-technical audiences. He is also well organized, demonstrating self-motivation, perseverance with the aptitude to achieve both personal and corporate goals. His professional success is bolstered by exceptional academic qualifications, including a Master of Science in Agricultural Biotechnology from the University of Catania. With consummate focus on client service, technical/product support, and work ethic, Rocco ensure that clients and companies enjoy consistently stellar outcomes. Achieved reduction of distributor formation and training cost processes by 50%+ by streamlining related operations and introducing new methods for training. Cut 80% of support inquires through development and integration of a clear, concise FAQ chart. Recognized as key in the $4M USD increase of developed contracts by upgrading customer service to provide a more customized experience. Maintained the highest standards of quality, achieving a review rating increase from 3 to 4.4. Elevated number of visitors on the website 40% through expert utilization of SEO/SEM. Established a new knowledge base for improved customer support and experience. I look forward to meeting you! You can reach me at (*+34661456522) or by (rocco.petrizzo@gmail.com).