Rod Masters

Background

About Rod Masters

My passion is driving impactful customer experiences and outcomes through strategic project management and continuous improvement. I specialise in delivering innovative, customer-focused solutions by developing and executing strategies that enhance both the customer journey and overall experience. With over 10 years of experience across public and private sectors in Australia and internationally, I focus on creating business value, building strong stakeholder relationships, and leading cross-functional teams to success. My career spans a wide range of project management roles, where I've successfully managed large OPEX projects, contributed to and led end-to-end project delivery within Agile, Prince2, and Lean environments. This diverse experience has given me a deep understanding of how to deliver measurable business benefits while optimising processes and fostering collaboration. I thrive on enabling teams to achieve ambitious goals and driving projects that make a real impact. Core Strengths/Skills: Strategic Thinking | Business Analysis | Stakeholder Engagement | Project Management | Innovation | Commercial & Business Acumen | Staff Development Industries: Transport | Facilities Management | Financial Services | Local & State Government Education: BCom- Accounting & Business Information Systems | PROSCI Change Management | Lean Six Sigma | Agile Business Analyst